By using this website (shop.electronvolt.co.uk) and/or accepting these terms and conditions during checkout, account registration, return form submission, or at any other time, you acknowledge receipt and understanding of, accept, and agree to be bound by our (Electron Volt Limited's) Terms and Conditions laid out below, our Delivery Information, and our Privacy Policy.
On this website, in cases not explicitly defined, the terms 'we', 'us', and 'our' are taken to reference Electron Volt Limited.
Payments:
All online payments for this shop are processed by PayPal on their secure website which means that no private payment information is stored by us, we will only keep your name, address, and any other details relevant to processing your order but specifically no private payment details.
You may pay online using your PayPal account or major credit cards through PayPal's payments system. We also accept bank transfer for UK customers, this option will be present during checkout if your delivery address is in the UK. In the case of payments by bank transfer, the customer is responsible for ensuring that they pay the correct account, and that the value transferred is correct.
All online payments are subject to the terms and conditions of PayPal which can be found on PayPal's website.
Please note the currency of this shop is GBP. You may select an alternative currency from the top menu to indicate approximate conversion to your local currency. Note that the final value conversion will be performed by PayPal during checkout and may vary slightly. The value shown by PayPal is the value you will be charged.
Returns:
If you are a UK or EU customer, you have the right to cancel and return your order within 14 working days of receipt of goods under the distance selling regulations (as defined in each jurisdiction). These legal rights do not apply to non-UK and non-EU customers. Customers exercising this right will be liable for return postage costs. Products must be returned in their original condition, unused, and with the packaging intact.
In the extremely unlikely event of any product sold on this website being not fit for purpose, not matching its description, or not of satisfactory quality, please return the item in exchange for a replacement or a full refund.
To make a return please contact us.
Postage & Customs:
Please see our dedicated Delivery Information.
Customer Accounts:
To place an order with us you must have an account on this website. This can either be created prior to or during checkout and should be used for all future orders. We use customer accounts to ensure we have up-to-date details and reduce the likelihood of fraudulent orders.
You must not allow anyone else to access or use your account. If you have any reason to suspect that the security of your account has been compromised, you must notify us immediately.
We reserve the right to suspend or ban customers at our sole discretion. You must not place orders on behalf of someone who has been suspended or banned. You must not attempt to circumvent any measures used to enforce such a suspension or ban, whether you or someone else is the subject.
Privacy Policy:
Please see our dedicated Privacy Policy.
Business Customers:
This website must not be used by business customers without our prior written agreement.
If you are interested in making business to business orders, please contact us to discuss your requirements.
Resale:
You must not sell products purchased using this website in their original or repackaged form as part of any profit-making, retail, or distribution business without our prior written consent.
Any onward sale will be your sole responsibility and releases us from any customer support expectations to you or your customer. The only exception to the provision of support is not-for-profit endeavours by clubs or similar social groups.
Recalls, Bulletins, and Safety Reports:
You agree to submit to product recall, product destruction, or order cancellation in cases where we deem it is necessary to take action with regards to the safety or regulatory compliance status of a product. We will notify you as soon as possible in any of these cases; you will not be required to make any additional payments such as, for example, shipping costs associated with such actions by us. If it is deemed legally acceptable, we may offer you the option to disclaim us of all liability related to such a product, at your choice, instead of product recall or product destruction.
In the event that you become aware of, suspect the possibility of, or suffer direct safety or regulatory compliance issues with any product sold by us, you must notify us immediately by email or telephone.
You agree to provide us with any information relevant to any safety or regulatory compliance investigation.
You consent to be contacted by us for the purposes of safety related messaging, bulletins, or requests.
Disclaimer and Limitation of Liability:
This website is provided by us on an 'as is' and 'as available' basis. We make no representations or warranties of any kind, express or implied, as to the operation of this website or the information, content, materials, or products included on this website. It is expressly agreed by you that your use if this website is at your sole risk.
To the extent permissable by relevant law or regulations, we accept no liability for consequential loss resulting from the use of this website, or any products purchased from us.
Alteration of Service or Amendments to the Conditions:
We reserve the right to make changes to our website, policies, and these Terms and Conditions at any time. Your usage of this website and your orders will be subject to the policies and Terms and Conditions in force at the time that you use this website or that you order products from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to your prior use and orders placed).
If any of the provisions of these Terms and Conditions or policies are deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of the remaining conditions.
Governing Law and Jurisdiction:
Your use of this website, any purchase by you on this website of any products, and these conditions will be governed by and construed in accordance with the laws of England and Wales and will be deemed to have occurred in England. You agree, as we do, to submit to the exclusive jurisdiction of the English courts.
Your statutory rights are not affacted by these Terms and Conditions.